Last updated: 27 Oct 2026
Draft — pending legal review. This page is not approved legal wording. Items in [brackets] are still to be confirmed.
These terms describe how this website and our customer services work. They do not replace the policy wording for any plan.
This website provides information about our plans. Information is a summary and may change. To be completed with approved wording from legal.
Customer accounts are created by our branch staff. You cannot register yourself on this website. You will receive an email with a link to set your password, and you are responsible for keeping your login details private.
Choosing a plan or requesting activation does not start cover. Cover begins only when your branch has reviewed and confirmed your activation.
Plan prices, billing frequency and any applicable tax are shown on each plan page and on your invoices. To be completed with approved wording from legal.
Plan pages are a summary. The policy wording, including its exclusions, limits and conditions, governs and prevails over any summary on this website.
Claims are assessed against the policy wording, waiting periods, exclusions and remaining cover. Submitting a claim does not guarantee payment.
See the Cancellation & Refunds page. To be completed with approved wording from legal.
To be completed with approved wording from legal.
See the Privacy Policy for how we handle personal data.
To be completed with approved wording from legal.
To be completed with approved wording from legal.
[Governing law and jurisdiction to be confirmed by legal — UAE / KSA.]
Please use the contact page to reach us.